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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Ray

October 17, 2024

5  out of  5
rating by Tracy Ray
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Sarah Surber

October 9, 2024

5  out of  5
rating by Sarah Surber
"Matt and Austin are always going above and beyond. Their response time is so quick!"
We responded:
"Thank you for the 5 star review Sarah! We take great pride in our customer service and making sure we take care of our customers!! I appreciate your business and hope you have a great day! Thank you! "
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Lin Dnns

October 9, 2024

5  out of  5
rating by Lin Dnns
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Jacob “PixelMaker04” Bullock

September 24, 2024

5  out of  5
rating by Jacob “PixelMaker04” Bullock
"Super friendly and helpful in assisting with switching insurance companies."
We responded:
"Thank you for the 5 star review Jacob! We are we were able to help get your insurance here with Austin Hardy State Farm. I appreciate your business and we look forward to working together! Have a great day!"
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Jared Patterson

September 18, 2024

5  out of  5
rating by Jared Patterson
"So helpful with our insurance needs. Very knowledgeable and helpful, answered all my questions! Thank you so much!"
We responded:
"Thank you for the 5 star review Jared! We are happy to be able to serve you and answer all of your questions! I appreciate your business and hope you have a great day! "
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Jason Cooper

September 17, 2024

5  out of  5
rating by Jason Cooper
"Im am very happy that I recieved the phone call from Matt about insurance today. He took the time to go into detail about all of the options they provide and did an exceptional job at covering how insurance is and broke down so many areas that I was unaware of about insurance making me excited to become a member. Thank you Statefarm!"
We responded:
"Thank you for the 5 star review Jason! Matt has done a great job with our customers explaining their coverage and making sure they understand what their policies cover and what they may not cover! Thank you again and we look forward to working together! Have a great day! "
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Janice Haggard

September 17, 2024

5  out of  5
rating by Janice Haggard
"Matt was the gentleman that helped me, very patient and respectful. Fortunate to have him representing your company. Thanks"
We responded:
"Thank you for the 5 star review Janice! Matt is a valuable part of our team and I am happy he was able to help you! I appreciate your business and look forward to working together! Have a great day! "
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Peter Dong

September 13, 2024

5  out of  5
rating by Peter Dong
"I have been using the State Farm for over a year now and my agent Austin and his team are very helpful and knowledgeable when I need something. They are always ready to answer whatever questions you have. I will definitely recommend them anyone."
We responded:
"Thank you for the 5 star review Peter! We are happy you have had a great experience with us and we look forward to continuing to work together! I appreciate your business and hope you have a great day!"
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Doris Mensah

September 3, 2024

5  out of  5
rating by Doris Mensah
"This office have been very professional towards me all the years l have had State Farm insurance they take my matter personally and respectfully l appreciate that thank you"
We responded:
"Thank you for the 5 star review Doris! I appreciate you as a valued customer and hope you have a great day! "
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Dexter Da Don

August 23, 2024

5  out of  5
rating by Dexter Da Don
"My State Farm agent Austin is the best extremely helpful"
We responded:
"Thank you for the 5 star review! I appreciate your business and look forward to working with you! Have a great day!"
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Dallas Toon

August 21, 2024

5  out of  5
rating by Dallas Toon
"Matt did a wonderful job explaining our coverages and helping us get all set up. We're now getting better coverages for a better premium. I feel confident I'll have exceptional customer service any time I have questions or need to make a claim. So glad I found them!"
We responded:
"Thank you for the 5 star review Dallas! Matt does a great job explaining and helping our customers understand their insurance plans! We are happy to have you with Austin Hardy State Farm and we look forward to working together! Have a great day! "
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Elizabeth Stafford

August 20, 2024

5  out of  5
rating by Elizabeth Stafford
"Everyone is always so nice and attentive! It’s easy to contact the office and I have never had to wait for a response for longer than a couple hours."
We responded:
"Thank you for the 5 star review Elizabeth! I appreciate your business and hope you have a great rest of your day!"
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Christopher Surber

August 14, 2024

5  out of  5
rating by Christopher Surber
"Always been happy with the service Austin and his team provides! All questions are answered quickly. Changes to coverage are fast!"
We responded:
"Thank you for the 5 star review Christopher!! I appreciate your business and hope you have a great day!"
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Sandra Duncan

August 13, 2024

5  out of  5
rating by Sandra Duncan
"We love State Farm. They are so quick to answer my questions and they are really nice to deal with"
We responded:
"Thank you for the 5 star review Sandra! I appreciate your business and hope you have a great day!! "
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Amy Stanley

August 6, 2024

5  out of  5
rating by Amy Stanley
"Had been very helpful adding new vehicles and even removing an old one once sold. Always informative when we call or need something."
We responded:
"Thank you for the 5 star review Amy! I appreciate your business and hope you have a great day!! "
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Linda Fitchpatrick

August 1, 2024

5  out of  5
rating by Linda Fitchpatrick
"They helped me alot to find the best rates for my cars. Very patient with me,and made sure everything was covered. Sent my information right away. Thank you guys so much! Linda Fitchpatrick"
We responded:
"Thank you for the 5 star review Linda! I am happy we were able to help you with your car insurance needs! I appreciate your business and hope you have a great day! "
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Greg Burke

July 29, 2024

5  out of  5
rating by Greg Burke
"Matt did a great job running down and solving my concerns"
We responded:
"Thank you for the 5 star review Greg! Matt does a great job with our current customers and making sure they are properly protected. I appreciate your business and hope you have a great day! "
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JD Pollard

July 29, 2024

5  out of  5
rating by JD Pollard
"These guys are awesome to work."
We responded:
"Thanks for the 5 star review JD!! I appreciate your business and hope you have a great day! "
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Charles Moses

July 19, 2024

5  out of  5
rating by Charles Moses
"Greg was very helpful found me great services"
We responded:
"Thank you for the 5 star review Charles! I appreciate your business and hope you have a great day!"
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NICOLAS GUARDALABENE

July 8, 2024

5  out of  5
rating by NICOLAS GUARDALABENE
"Matt just spent over an hour with me explaining the details clearly and concisely on all the information that I needed on many different policies. I've been a State farm customer for over 30 years. People are insane if they have any other insurance company. Thank you, statefarm"
We responded:
"Thank you for the 5 star review Nicolas! Matt does a great with our customers helping explain coverage options that fit their current needs. I appreciate your business and we look forward to continuing to work together. Have a great day!"
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Holly Gibson

July 2, 2024

5  out of  5
rating by Holly Gibson
"Austin was absolutely a pleasure to work with! He was very quick to respond and patient with all of my questions. Also, saved us quite a bit of money on our policies. I would highly recommend."
We responded:
"Thank you so much for the 5 star review Holly! I am happy we were able to help not only save you guys money but still get the coverage that worked best for you! I look forward to working together and hope you have a great day! "
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Immortal Joe

June 29, 2024

5  out of  5
rating by Immortal Joe
"Matt was very helpful explain everything right and in detail so you could understand what you are purchasing definitely recommending matt from state farm"
We responded:
"Thank you for the 5 star review! Matt does a great job making sure our clients are educated on what they are purchasing with their insurance needs to ensure it fits their specific needs. I appreciate your business and look forward to working with you! Have a great day!"
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Judy Speyerer

June 17, 2024

5  out of  5
rating by Judy Speyerer
"Matt McKenzie saved me $$$$ on car and home insurance! I highly recommend calling him for a quote! Very fast, efficient, and amazing customer service!!"
We responded:
"Thank you for the 5 star review! I am happy we were able to help save you money on your auto and homeowners insurance! We look forward to working with you! Have a great day! "
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Mikaila_Is_Me

June 17, 2024

5  out of  5
rating by Mikaila_Is_Me
"I loved working with Matt on starting my new policies with State Farm! He took his time explaining things to me that I wouldn't have even thought to ask about, and definitely offered more information than I have received speaking with insurance agents from other companies. I definitely feel more confident in this new policy because of Matt's patience and knowledge!"
We responded:
"Thank you for the 5 star review! Matt does a great job helping our insureds and explaining what coverages we are able to offer and possibility what coverages they may not have. We are happy to have you with our Austin Hardy State Farm office and we look forward to working together! Have a great day!"
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Cleo Duckworth

June 17, 2024

5  out of  5
rating by Cleo Duckworth
"Always great service from Matt."
We responded:
"Thank you for the 5 star review Cleo! I appreciate your business and hope you have a wonderful day!!"
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Tom Topolinski

June 15, 2024

5  out of  5
rating by Tom Topolinski
"Austin is a savior. Unparalleled customer service. I am glad he is in my corner. Thanks to him, I will remain with SF. The roadside assistance aspect is sketchy/unreliable, and that it is well known, but I will stick with SF."
We responded:
"Thank you for the review Tom! I'm happy to be able to help you with your insurance needs. I appreciate your business and looking forward to working together! Thank you!"
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Linda Cunningham

June 3, 2024

5  out of  5
rating by Linda Cunningham
"Greg Maddox was friendly, courteous, and helpful. Thank you Greg."
We responded:
"Thank you for the 5 star review Linda! I appreciate your business and we look forward to working with you! Have a great day!"