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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ben Switzer

Ben Switzer

September 3, 2026

5  out of  5
rating by Ben Switzer
"Austin and his team make everything easy and do a great job of explaining everything. Very easy to work with and make sure you are comfortable with the coverage you have that best suits you."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Tamara Gamez

September 3, 2026

5  out of  5
rating by Tamara Gamez
"Exceptional customer care & service everyone at the office really takes their time to explain and answer questions!❤️"
We responded:
"Thank you so much for the 5 stars, Tamara! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Suzanne Schmidt

September 2, 2026

5  out of  5
rating by Suzanne Schmidt
"The Agent, Matt , was very knowledgeable and had the ability to explain information that I could understand Definitely recommend this Agency"
We responded:
"Thanks so much for the fantastic rating, Suzanne! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Angela G-Davis

August 26, 2026

5  out of  5
rating by Angela G-Davis
"Great, fast, friendly staff at this State Farm agency ."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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MacKenzie McPhail

August 24, 2026

5  out of  5
rating by MacKenzie McPhail
"Had the pleasure of working with Matt McKenzie to get auto insurance. He was extremely communicative, knowledgeable, and made the entire process easy and stress-free. He took the time to answer all of my questions thoroughly and made sure I understood all of my options. I really appreciated how helpful and professional he was throughout the entire process. I would definitely recommend Matt to anyone looking for auto insurance!"
We responded:
"MacKenzie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help!"
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T TalkToEm

August 22, 2026

5  out of  5
rating by T TalkToEm
"Great best experience I ever had with insurance.. was nice and understanding and lowest rate I have ever had.. ask for Matt!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Chris Kelly

August 18, 2026

5  out of  5
rating by Chris Kelly
"Great customer service. Got a call right after I signed up and Matt filled me in on all I needed to know. I recommend."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Zohra Mirzai

August 10, 2026

5  out of  5
rating by Zohra Mirzai
"Greg was very helpful with my car insurance and made the whole process easy. Friendly and answered all my questions. I really appreciate his help and definitely recommend!"
We responded:
"Hi Zohra, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Brentwood.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Austin Hardy "
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Laura Wheeler

August 8, 2026

5  out of  5
rating by Laura Wheeler
"Matt spent a lot of time discussing options with my brother and myself. He was professional and very nice. He gave us a great rate so we switched companies."
We responded:
"Laura, thank you for the fantastic review! We’re always here to support you with your insurance needs in Brentwood!"
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Leelani Harper

August 6, 2026

5  out of  5
rating by Leelani Harper
"I talked with Matt today to add another vehicle and another child to my insurance policy, and the process was quick and easy. During our conversation, he also let me know that State Farm offers Roth IRAs for young adult kids, something I had no idea they did! I really appreciate him taking the time to share that information instead of just handling my policy changes. It’s great to work with a team that’s knowledgeable, helpful, and genuinely looks out for their customers. Thanks, Matt!"
We responded:
"Thank you so much for your wonderful feedback of us here at Austin Hardy’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Austin Hardy’s Insurance Team "
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Ashley Walker

August 4, 2026

5  out of  5
rating by Ashley Walker
"Matt was fantastic to work with! He took the time to explain everything clearly, answered all of my questions, and found me the best rate. The whole process was easy and stress-free. I highly recommend Matt if you're looking for great service and someone who truly looks out for your best interests!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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A J.

July 30, 2026

5  out of  5
rating by A J.
"Everyone i have worked with from the quote to making a payment has been helpful, respectful and friendly. Great group of folks."
We responded:
"Thank you for the 5 star review! We are happy to have you with Austin Hardy State Farm and look forward to working with you! Have a great day! "
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tybo 1

July 27, 2026

5  out of  5
rating by tybo 1
"Greg was extremely helpful in explaining all the options available and answering my questions. I got an awesome rate customized to my needs! Highly Recommend!"
We responded:
"Thank you for the amazing review! Our Brentwood insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Austin Hardy, your State Farm Agent "
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Debbie

July 25, 2026

5  out of  5
rating by Debbie
"Talked to Matt. He was very helpful in letting me know what I needed to do to file a claim. And providing me with information about our policy. Thanks so much!!"
We responded:
"Debbie, thank you for the fantastic review! We’re always here to support you with your insurance needs in Brentwood. "
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James Doyle

July 24, 2026

5  out of  5
rating by James Doyle
"Ben was awesome and tailor made my car insurance"
We responded:
"Thank you so much for your wonderful feedback of us here at Austin Hardy’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Austin Hardy State Farm "
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Lauren Smith

July 23, 2026

5  out of  5
rating by Lauren Smith
"Very friendly wouldn’t change a thing"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Fermin Leon

July 22, 2026

5  out of  5
rating by Fermin Leon
"I had a great experience working with my State Farm representative. He was patient, knowledgeable, and took the time to answer all of my questions without making me feel rushed. He explained everything clearly, helped me understand my coverage options, and made the entire process smooth and stress-free. I really appreciated his professionalism and excellent customer service. Thank you for making the experience such a positive one!"
We responded:
"Thank you for the 5-star review! I appreciate your business and look forward to working together! "
Profile photo of Tierra Oshon

Tierra Oshon

July 15, 2026

5  out of  5
rating by Tierra Oshon
"Greg is the best! Give me a great rate and service."
We responded:
"Thank you for the 5-star review of Austin Hardy’s team - we really appreciate your kind words! "
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Maggie

July 15, 2026

5  out of  5
rating by Maggie
"Matt made shopping for insurance easy! I was able to start my new policy quick and seamless."
We responded:
"Thank you for the 5-star review Maggie! I'm happy Matt was able to make the process easy and seamless! I appreciate your business! "
Profile photo of Shkurta Krasniqi

Shkurta Krasniqi

July 15, 2026

5  out of  5
rating by Shkurta Krasniqi
"Very helpful!!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ryan Thomas

July 14, 2026

5  out of  5
rating by Ryan Thomas
"Worked with me on switching from Texas to Tennessee insurance with no financial hiccups or days without coverage 👌🏾"
We responded:
"Thanks for the review, Ryan! We are happy the transition was seamless for you on your insurance needs! We look forward to working with you! "
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Stephanie Steinfeld

July 9, 2026

5  out of  5
rating by Stephanie Steinfeld
"I always get the best help and advice from the Austin Hardy State Farm office no matter how small the question or request. Today Matt was super helpful and a pleasure to talk to. I recommend this State Farm office for insurance needs!"
We responded:
"Stephanie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Austin Hardy’s Team!"
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Jess Smith

July 9, 2026

5  out of  5
rating by Jess Smith
"They have always been so helpful with any questions and go above and beyond to help out with anything! Highly recommended!"
We responded:
"Thank you for the fantastic review, Jess! We are always here to help with your insurance needs here in Brentwood!"
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Motorcycle Bro

July 7, 2026

5  out of  5
rating by Motorcycle Bro
"It was super fast and easy to transfer my new motorcycle. Matt provided great service!"
We responded:
"Thank you for the 5 star review! I appreciate your business and look forward to continuing to work together! Have a great day!"
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Janice Haggard

July 7, 2026

5  out of  5
rating by Janice Haggard
"Matt was the gentleman that helped me, very patient and respectful. Fortunate to have him representing your company. You can tell he ty truly loves his job. Talked to me in layman's term. Please acknowledge this compliment to "MATT"."
We responded:
"Thank you for the 5 star review Janice! Matt is a valuable part of our team and I am happy he was able to help you! I appreciate your business and look forward to working together! Have a great day! "