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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liz

February 27, 2026

5  out of  5
rating by Liz
"Super helpful and nice..."
We responded:
"Thank you for the 5-star review, Liz! Here on State Farm Agent Austin Hardy’s Team, we are proud to serve our community and appreciate your recognition. "
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DeterminedAB

February 26, 2026

5  out of  5
rating by DeterminedAB
"Just had a call with Matt and he did an amazing job addressing my issue and resolving it. Both Matt and Austin are GREAT!!!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support!"
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tyler brewster

February 24, 2026

5  out of  5
rating by tyler brewster
"Matt's a great agent!! Easy communication! Very understanding and knowledgeable!"
We responded:
"Thank you for the fantastic review, Tyler! We are always here to help with your insurance needs here in Brentwood! "
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Dart Anderson

February 24, 2026

5  out of  5
rating by Dart Anderson
"Matt McKenzie assisted me and I received his quote that gave me better coverage with 50% less pricing⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the amazing review, Dart! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Lindsey C.

February 18, 2026

5  out of  5
rating by Lindsey C.
"Matt was extremely helpful and found a way to save me money from the company I was currently insured through."
We responded:
"Hi Lindsey, we are grateful and appreciate the time you took to leave your review. We are glad that you enjoyed working with Matt and that he was able to help get you a better deal on your insurance! We truly value your recommendation and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
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Ashley Cohan

February 17, 2026

5  out of  5
rating by Ashley Cohan
"Matt McKenzie just saved us a ton of money each month. He took care of everything. It was seamless."
We responded:
"Thank you so much for the 5-stars, Ashley! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Austin Hardy’s Team anytime."
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Ricky Henry

February 12, 2026

5  out of  5
rating by Ricky Henry
"Great customer service . Thanks for your work and support"
We responded:
"Thanks for the 5 star review! We appreciate your business and happy to continue to serve you for your insurance needs! "
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Victoria Rife

February 10, 2026

5  out of  5
rating by Victoria Rife
"Matt was great and helped walk me through the process, made everything very easy and clear! Highly recommend"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Brentwood to know that you had such a wonderful experience with Matt here at State Farm Agent Austin Hardy’s Team."
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Jana Wagner

February 5, 2026

5  out of  5
rating by Jana Wagner
"Very polite very good prices. Customer service is great. I’m very happy that I switched over to them."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Austin Hardy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Chrissie

February 3, 2026

5  out of  5
rating by Chrissie
"My Service With Tamara & Austin Hardy has been great highly recommended 🤩"
We responded:
"Thanks so much for the amazing review, Chrissie! We really appreciate your support here in Brentwood . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ken M

January 31, 2026

5  out of  5
rating by Ken M
"Austin and team are without a doubt the best Ins team I have worked with . I highly recommend them"
We responded:
"Thank you for the 5 star review! Matt goes above and beyond and is a valuable asset to our team! I appreciate your business and trust and hope you have a great rest of your day!"
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Kimberly Maloney

January 30, 2026

5  out of  5
rating by Kimberly Maloney
"Matt McKenzie at State Farm was truly outstanding to work with. From start to finish, he made the entire process easy, clear, and stress-free. Matt took the time to answer all of my questions, explained my coverage in a way that actually made sense, and made sure I felt confident in every decision. It’s rare to find someone who is both knowledgeable and genuinely cares about helping you understand what you’re getting. His professionalism, responsiveness, and friendly approach made a big difference. I highly recommend Matt McKenzie to anyone looking for excellent service and a State Farm agent they can truly trust."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Austin Hardy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Big red resells

January 30, 2026

5  out of  5
rating by Big red resells
"Matt was the best, explained the coverages and got me a better rate than what my current company was charging me"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Austin Hardy’s Team. "
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Ricardo Rondon

January 22, 2026

5  out of  5
rating by Ricardo Rondon
"Austin is the best,"
We responded:
"Hi Ricardo, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything!"
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Jeffery Stubblefield

January 19, 2026

5  out of  5
rating by Jeffery Stubblefield
"FRIENDLY HELPFUL STAFFL"
We responded:
"Jeffery, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. It was a pleasure to serve you."
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Dontarius Thompson

January 12, 2026

5  out of  5
rating by Dontarius Thompson
"Matt was consistent and to the point. He helped me out quickly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Calvin Rader

January 9, 2026

5  out of  5
rating by Calvin Rader
"Great honest guy.. Thanks Austin, u sure make insurance affordable 👈"
We responded:
"Thank you for the 5-star review! We are happy to hear that you enjoyed your experience with us and looking forward to working with you on your insurance and financial service needs!!"
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Edward Mills

January 7, 2026

5  out of  5
rating by Edward Mills
"So I can over to state Farm from Shelter insurance best move ever they cut my old policy almost $120.00 for the same coverage thank you so much guys."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Mary Scully

January 7, 2026

5  out of  5
rating by Mary Scully
"Matt was beyond helpful and super informative. He made me feel comfortable about my decision to switch insurance providers."
We responded:
"Thank you for the 5-star review! We are happy Matt was able to help you out and make the process of switching easy and comfortable for you! We look forward to working with you! "
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Mj porter

December 19, 2025

5  out of  5
rating by Mj porter
"Very helpful!! Very detailed in explaining exactly what I was getting, and coming up with a plan that best works for me."
We responded:
"Thank you for your review. Welcome to Austin Hardy State Farm! We are happy to hear you had a great experience! We look forward to working with you moving forward!"
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Davron Nishanov

December 19, 2025

5  out of  5
rating by Davron Nishanov
"Austin provided excellent customer service and support when I really needed it. He was clear, professional, and genuinely helpful throughout the process. He took the time to explain everything and made sure my policy changes were handled properly. Thank you, Austin, for your help and great service. I highly recommend this State Farm office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Shawn Lee

December 9, 2025

5  out of  5
rating by Shawn Lee
"Andrew and Austin made the process very easy for me and both were a big help! These guys are awesome they listen and communicate better than any other insurance agencies I have tried.."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Tiffany Worthington

November 18, 2025

5  out of  5
rating by Tiffany Worthington
"Tamara is always so helpful with me when I call. and I appreciate her kindness and help"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Robert Lee

November 12, 2025

5  out of  5
rating by Robert Lee
"Andrew and Austen made the process very simple for me!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Alexander Suarez

November 12, 2025

5  out of  5
rating by Alexander Suarez
"Andrew and Matt set up a great deal on our auto and homeowners insurance when our last company tried raising our rates. They were able to add an umbrella policy for not much more that gave us 10x the coverage and was still less than our last policy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "